Your Privacy Choices

When will my preorder ship or arrive?

Preorders are expected to begin shipping December 10-15, 2026. Once your order ships, you'll receive a confirmation email with tracking information.

Delivery times vary based on your location and shipping carrier. Please note that estimated shipping dates are not guaranteed delivery dates.

How do preorders work?

Preorders allow you to reserve your MERRRTHUG pieces before our first production run is ready to ship.

We’re currently aiming to begin fulfilling preorder items around end of November 2026. Because this is our first production run, this is an estimated fulfillment timeframe and not a guaranteed ship date.

As soon as your order is packed and on its way, you’ll receive an email with tracking information. Shipping transit time begins after your order has been fulfilled.

Please note: If your order contains a preorder item, your entire order may ship together once the preorder item is ready.

Can I cancel my pre-order?

All preorders are final and cannot be canceled once placed. Each order is included in our production planning, and quantities are determined based on confirmed purchases.

Please review your order carefully before checkout. If you need to make changes to your size or shipping information, contact us as soon as possible. Changes are not guaranteed once production begins.

Shipping

Standard Shipping 
Estimated transit time: 3–8 business days after your order ships. This is our most economical shipping option.

Expedited Shipping 
Estimated transit time: 2–5 business days after your order ships. Choose this option if you'd like your order sooner. 

Preorder processing times are separate from shipping transit times.

Please note: Shipping estimates begin once your order has been fulfilled and handed off to the carrier. 

Can I exchange my item?

We understand that sometimes the fit isn't quite what you expected.

Size exchanges may be requested within 14 days of delivery, subject to inventory availability.

Items must be unworn, unwashed, and in their original condition.

Customers are responsible for return shipping costs associated with size exchanges. Return shipping instructions will be provided once your exchange request is approved.

Once the original item is received and inspected, we'll ship the replacement if your requested size is available.

Because our drops may be limited or seasonal, we cannot guarantee size availability.

To request an exchange, contact info@merrrthug.com with your order number and requested size.

Does every purchase really provide three meals?

Yes! Every MERRRTHUG item purchased provides three meals to people facing food insecurity.

That means if you purchase three items, you're helping provide nine meals!

How are you providing the meals?

Currently, we’ve partnered with Three Square to help turn your purchases into meals for people experiencing food insecurity.

But we don’t want to stop there. We’re always looking for more ways to fill hungry bellies and support communities across the U.S.

Know an organization doing meaningful work in your community? 
Drop their information in our contact form. 

We’d love to learn more about them and get in touch for the expansion of MERRRTHUG Meals.

The bigger our community gets, the more people we can feed.

What is a Food Trap?

You know what a thirst trap is?

Yeah. That... but with food.

A Food Trap is a video that makes eating look unnecessarily sensual. Nobody asked for it. Nobody needed it. Yet somehow, here we are.

Here's a demo if you are curious!

My order was damaged in transit

If your item arrives damaged, defective, or you receive the wrong item, please contact info@merrrthug.com with your order number and photos of the issue so we can make it right.

What is horizontal eating?

Horizontal eating is exactly what it sounds like: taking a food that is traditionally eaten vertically and turning it sideways.

Burritos, tacos, corn dogs; if there's a socially accepted direction to eat it, there's probably another way.

Horizontal eating health benefits

The benefits differ depending on the food, but generally, horizontal eating can help keep everything in place and give you a better distribution of ingredients.

Most importantly: with burritos, you get all the meat in the first bite.

Is this scientifically peer-reviewed? No.

But want to see compelling evidence? Click Here

Horizontal drinking health benefits

Traditional straw drinking requires you to purse your lips around the straw. Repeating that movement over and over may contribute to fine lines and wrinkles around the mouth over time.

Drinking from a horizontal straw can change how your lips sit around the straw and may require less pursing.

Does that make it a clinically proven anti-aging treatment? Absolutely not.

Horizontal Drinking Demo